FAQ's
How long does it take each pizza to cook? We average a pizza per minute, that includes rolling, making and cooking fresh onboard in front of you.
Can people eat in or take away? Yes, of course, each guest will order their pizza at the bar then wait until it is ready. They can then enjoy upstairs in our 36 seat capacity copper leaf restaurant or takeaway.
How big is the bus?
Height - 4.4m
Length - 9.7m
Width - 2.5m
Please check there are no height restriction at your venue as well as any roads leading to, also checking there is adequate width and turning circle.
How much is your deposit? To secure your booking date requires a 50% deposit upfront, the remaining 50% needs to be paid prior to the event date. You can pay this via bank transfer.
Do you require electric or water? No we are self sufficient.
How long does it take you to set up? We like to arrive 1 hour prior to the event time.
How big are your pizzas? Our Neapolitan pizzas are 12" which is always what we base our original quotation on. If you are working within a budget we can reduce the pizza size to 9" or even 6" to accommodate this.
Are there any additional costs? No. We factor fuel, etc into the price per head, so that is all you pay!
Can you cater for all dietary requirements? Yes. Our gluten-free doughs are made, prepped and cooked on a separate pizza stone, there is however flour in the air due to us making the pizzas fresh onboard which we can not eliminate. We do a lovely vegan cheese and lots of vegetarian options. We can also source certified halal chicken.
Can you design us a menu? Yes, we often customize and add additional topping choices for our customers, if you can't see what you are looking for let us know.
What do you serve your pizzas in? Depending on your menu choice, either recycled kraft pizza boxes or paper plates with a recycled kraft liner.
What is your cancellation policy? Your deposit is fully refundable if you cancel 12 months or more prior to your event date. We understand that things happen which are sometimes out of our control, therefore, If you do have to cancel within 12 months or less of your event date we will allow you to change the date for another date of your choosing within 12 months of your cancellation.
How far will you travel for an event? We cover the entirety of the UK and have proudly tossed our Neapolitan pizzas far and wide from our sleepy cottage in Whaplode Drove. Saying this we may at times have to put a minimum order in place dependent on the distance required.
When do I have to confirm numbers? We get lots and lots of wedding bookings which we love. This can, however, leave the bride and groom unsure on the initial number to book for. We always advise booking with a conservative amount as once you have booked you can't round down but you can always round up. The remaining 50% of your payment is required 2 weeks prior to your event date which allows you to have received all your RSVPs and have a fixed number set.
Still got a question? No problem, contact us today on any of the below -
E: vinescommunities@gmail.com
T: 01406 331296
If your looking to satisfy your sweet tooth or spoil your guests rotten, why not add our Vintage Tricycle onto your booking? Click here to view.